Current Vacancies

We are looking for an experienced Spring Boot developer on a full time basis to assist in the development, maintenance, and enhancement of an exciting new product, scheduled for release towards the end of the 3rd quarter 2021.

About you:

You must be a proactive team player with excellent understanding of Java and Web technologies plus the underlying AWS infrastructure. Working on the development of a market-leading financial software system requires everyone in the team to be highly aware of IT security guidelines and you must be able to pass a full DBS check.

The successful candidate for the role of Java/Spring Boot Full Stack Developer will have gained the following skills and experience:

• Java (3+ years’ experience)

• Spring Boot (3+ years’ experience)

• Vue.js (1+ years’ experience)

• MS-SQL

• PostgreSQL

• Cloud services: AWS – EC2, S3, Load balancer, Networking

• Server technologies: Apache, Tomcat, Docker

• Strong collaboration and communication skills within distributed project teams

• Excellent written and verbal communication skills

Nice to have:

• Background working with Linux/UNIX environments

• ISO27001/Cyber Essentials awareness

• Agile/scrum development experience

• Experience in building SaaS applications

• Experience in building financial applications

About the role:

You will be joining a well-established software development company who are continuing to grow in the current climate. Trojan specialises in providing automated, on-demand client money and case management solutions which enable to Local Authorities, NHS Trusts and solicitors to manage the financial affairs of vulnerable individuals. With a strong 37-year history, Trojan are market-leaders in this space and pride ourselves on maintaining strong relationships with our customers and colleagues.

As we continue to expand, we are re-developing our flagship product with an application based on Java and Spring Boot. As part of this redevelopment, you will be required to develop components for the system and use previous expertise to assist and share knowledge across the development and support team about the new technologies used in the product.

After the initial release, you will be supporting the continuous rolling development programme of the product. As well as this, you will be required to provide maintenance and technical support for the new application and assist the internal support team with migrating existing customers to the new system.

We are currently working from home due to COVID-19 restrictions, but longer term are looking for someone who can work from our Bromsgrove HQ.

Please send your cover letter and resume to info@trojanconsultants.com

We are seeking a First Line Support Engineer to assist in the support and maintenance of our market leading software solutions. The successful candidate will work closely with clients alongside development and account management colleagues to ensure that the needs of our customers are always met in a timely and business-like manner.

Key responsibilities include:

• Professionally and efficiently fielding support calls and emails from customers who are experiencing operational and technical issues with their Trojan software.

• Offering operational guidance and advice on best practice.

• Assisting customers with trouble shooting technical problems to diagnose issues and provide a resolution.

• Documenting all calls/emails on the logging system and manage/prioritise any backlog.

• Escalating any support call which cannot be closed at first level to either second or third level support and maintaining appropriate communications until the support issues has been closed out to the customer’s satisfaction.

• Managing the release process for on-premise system updates and compile associated release notes

• Assisting in the production and issue of any documentation necessary when releasing major upgrades/updates to Trojan applications.

• Collaborating on the production of training material for internal and external use.

• Regularly updating the Knowledge Base with lessons learned, root cause analysis, triage best practice and anything else useful to building up knowledge accelerators for the support function

• Assisting with testing functionality for both on-premise and cloud applications

• Assisting in the customer migration process from an on-premise to a cloud based application

A non-exhaustive list of the skills that we believe are critical for this role includes:

• Excellent communication skills

• Knowledge of and experience with ITIL / Service Desk processes

• Strong organisation skills and understanding of project management processes.

• Great teamwork as solving support issues will often involve several different people.

• A willingness to ‘own the problem’ on the client’s behalf until the issue is resolved.

• Ability to work to tight deadlines and turnaround times.

Desirable skills:

• Previous experience with MS SQL

• Windows servers

• User permissions

• Some knowledge of AWS and related cloud technologies

Other Requirements:

• Must be able to pass a DBS check.

We are currently working from home due to COVID-19 restrictions, but longer term are looking for someone who can work from our Bromsgrove HQ. The role is a full time (35 hours per week) position based primarily at the Company’s offices in Bromsgrove, Worcestershire.

Please send your cover letter and resume to info@trojanconsultants.com